It’s been a quiet few months at my branch, but not June, June wasn’t really quiet at all. During June, I experienced two separate incidents in which men approached me aggressively at work, leading me to feel unsafe. In the first incident, a patron who was frustrated attempted to get past another staff member to … Continue reading Library Trauma Cycle
Urban Library Trauma Study Final Report
Almost every library worker has a story about one event at work that left them shaken. Sometimes it’s an abusive patron, sometimes it’s workplace bullying, and sometimes it’s that haunting feeling left behind when a patron needed more help than you could provide. The Urban Library Trauma Study (ULTS) looked to take these anecdotal stories, … Continue reading Urban Library Trauma Study Final Report